Technical Support Engineer 1 (Remote)
Tasks
- Assist with network and system configuration
- Coordinate maintenance activities
- Escalate tickets within IT teams
- Fulfill service requests for accounts and system resources
- Monitor and respond to system alarms
- Provide support for incidents via portal and phone
- Schedule and manage customer support activities
- Troubleshoot Windows and Linux server issues
Perks/Benefits
Skills/Tech-stack
Active Directory | Alarm response | Analytical Skills | Communication skills | Customer support | DNS | IT Support | Incident escalation | Linux | Network Monitoring | Problem Solving | Resource Management | Task coordination | Troubleshooting | VMware | Windows
Education
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