Enrollment Counselor (2 Positions)
Tasks
- Adhere to policies and procedures
- Assist students with document explanations
- Communicate processing status
- Coordinate application materials
- Counsel students on admission requirements
- Evaluate applications
- Interpret admission policies
- Maintain student pipelines
- Navigate CRM and phone systems
- Provide customer service to prospective students
- Respond to student inquiries
- Review and validate documents
- Support office processes
- Support recruitment events
- Troubleshoot application issues
- Update inquiry data
Perks/Benefits
Skills/Tech-stack
CRM | Communication | Confidentiality | Customer Service | Data entry | Organization | Policy interpretation | Teamwork | Time management | Troubleshooting
Education
N/A
Roles
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