Robotics Customer Operations Intern
Tasks
- Audit returns communications
- Draft customer facing and internal documentation
- Handle customer tickets for order management and shipping
- Improve order management communication templates
- Maintain operational dashboards
- Manage field returns database
- Manage order invoicing and refunds
- Own purchase to delivery
- Resolve shipment issues and root cause problems
- Run returns and RMA process
- Support outbound shipping workflows
- Track returned unit turnaround time
Perks/Benefits
Skills/Tech-stack
APIs | Automation | Data dashboards | Ecommerce | FedEx | Invoicing | Order Management | RMA | Refunds | Returns Management | Scripting | ShipStation | Shipping operations | Shopify
Education
N/A
Regions
Countries
States
Cities
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