Customer Support & Title Fulfillment Specialist

Santa Rosa, California, United States

USD 60K-72K Mid-level Full Time

@ Y...

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Found 1d ago

Tasks

Communicate next steps
Communicate timelines and delays
Coordinate with DMV offices
Coordinate with dealers
Coordinate with lenders
Follow up on delayed titles
Follow up on missing documents
Follow up on rejected titles
Follow up until issues are resolved
Handle inbound chat inquiries
Handle inbound emails
Handle inbound phone calls
Maintain accurate title records
Process vehicle titles
Provide title status updates
Resolve customer concerns
Track title statuses
Verify vehicle titles

Perks/Benefits

Skills/Tech-stack

Education

Associate Degree | Bachelor of Engineering | Bachelor of Science | High School Diploma

Roles

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Customer Support & Title Fulfillment Specialist

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