AI Solutions Engineer - Enterprise Voice Agent

Sydney, New South Wales, Australia

AUD 120K-160K (estimate) Entry-level Full Time

@ V...

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Found 1d ago

Tasks

Build phased rollout plan for client operations
Define and track call containment and escalation metrics
Design and configure conversational AI voice flows
Develop ROI case study for enterprise deployments
Integrate voice agent with CRM ERP and order management systems
Lead client engagement for AI voice agent rollout
Map customer service workflows and find automation opportunities
Present performance reports and business impact cases
Prototype test and iterate using call data

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Skills/Tech-stack

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AI Solutions Engineer - Enterprise Voice Agent

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