AI Architect (Presales)
Virtual Office (California), United States
R
USD 134K-237K Senior-level Full Time
Tasks
- Architect production ready AI systems for customer experience use cases
- Demonstrate Genesys Cloud AI value through solution demonstrations and integrations
- Design scalable RAG and enterprise knowledge architectures
- Develop and validate AI prototypes for production pilot readiness
- Engineer contextual AI experiences with real time customer data
- Establish AI evaluation and observability frameworks
- Lead presales solution architecture and technical discovery
- Optimize enterprise AI architectures for scalability latency throughput reliability and cost
- Scale field capability with reusable technical assets coaching and enablement
- Translate customer requirements and field feedback into guidance for product and engineering
Perks/Benefits
- 401k matching
- Adoption Assistance
- Development and career growth opportunities
- Fertility treatments
- Flexible work schedules
- Medical/Dental/Vision insurance
- Open time off
- Paid Holidays
- Telehealth Coverage
- Volunteer time
- Work-from-home opportunities
Skills/Tech-stack
AI Evaluation | Access Management | Agentic AI | Auditability | Caching | Chunking | Content structuring | Context Management | Embedding | Enterprise Integration | Event Driven | Event-driven architecture | Governance | Identity and Access Management | Identity and access | Language Models | Language Processing | Large Language Models | Latency optimization | Machine Learning | Natural Language | Natural Language Processing | Observability | Orchestration | Prompt engineering | RESTful APIs | Ranking | Retrieval-Augmented Generation | Safety governance | Tool use | Vector Search
Education
N/A
Roles
AI | AI Architect | Architect | Presales Solutions Architect | Solutions Architect
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