IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Apply voice biometrics and sentiment analysis
- Build multi turn multimodal agents
- Build virtual agent solutions in Dialogflow CX
- Create custom fulfillment logic and integrations
- Deliver GECX CCAI projects end to end
- Design conversational AI workflows
- Develop REST APIs webhooks and middleware
- Develop intents entities playbooks and prompts
- Ensure security and privacy compliance
- Implement CX insights analytics dashboards
- Implement agent assist knowledge recommendations and guidance
- Integrate with Salesforce and telephony systems
- Perform LLM fine tuning and prompt engineering
- Translate business requirements into architectures
Perks/Benefits
Skills/Tech-stack
AHT | API Management | Agent Assist | Apigee | BigQuery | CSAT | CX Insights | Call Summarization | Cloud Run | Cloud Storage | Cloud platform | Conversational AI | Data Studio | Dialogflow CX | Entities | Gemini | Gemini APIs | Google Cloud | Google Cloud Platform | Google Kubernetes | Google Kubernetes Engine | Intents | Knowledge Recommendations | Kubernetes Engine | Language Models | Large Language Models | Looker | Multi turn Dialogs | Multimodal AI | NPS | Node.js | Playbooks | Prompt engineering | PubSub | Python | RAG | REST APIs | Real Time | Real Time Agent Guidance | Sentiment Analysis | Vertex AI | Vertex AI Gemini | Vertex AI Gemini APIs | Virtual Agents | Voice Biometrics | Webhooks
Education
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