AI Principal Product Manager - Technical, Amazon Customer Service
Tasks
- Define strategic vision and roadmaps
- Develop product strategy and value propositions
- Drive cross-functional execution
- Evaluate technical approaches
- Identify product opportunities and risks
- Maintain accountability for customer outcomes
- Mentor technical product leaders
- Own product lifecycle
- Partner with design engineering science to align priorities
- Review customer feedback and performance data
- Translate requirements into AI solutions
Perks/Benefits
- 401k matching
- Employee Assistance Program (EAP)
- Flexible spending accounts
- Health insurance
- Mental health support
- Paid time off
- Parental leave
Skills/Tech-stack
Agent architectures | Agentic AI | Generative AI | Knowledge graphs | Language Processing | Machine Learning | Model Context Protocol | Multi-Agent | Multi-agent architectures | Natural Language | Natural Language Processing | Ontology | Project Management | Reinforcement Learning
Education
Roles
AI | AI Product Manager | Manager | Product Manager | Technical Product Manager
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