Full Time - Fulfillment Team Lead - Day
Mechanicsville, VA 2572, United States
USD 32K-32K Senior-level Full Time
Tasks
- Balance fulfillment and administrative tasks
- Coach service excellence
- Communicate fulfillment priorities
- Conduct audits and validation
- Conduct daily safety checks
- Escalate issues when needed
- Fulfill pickup install delivery and same day orders
- Maintain powered equipment certification
- Maintain safe organized and compliant fulfillment areas
- Operate powered equipment
- Partner with Pro Sales for Pro Call Ahead Orders
- Pick orders accurately
- Reduce shrink through validation
- Resolve customer issues
- Resolve escalated operational challenges
- Respond to customer questions
- Schedule and coordinate fulfillment coverage
- Stage orders
- Support inventory accuracy
- Use Orders App for order picking and staging
- Validate order accuracy
Perks/Benefits
- 401k match
- Adoption Assistance
- Employee assistance program
- Employee discount
- Flexible spending accounts
- Health savings account
- Health, dental, vision insurance
- Life and disability insurance
- Maternity leave
- Paid time off
- Parental leave
- Tuition assistance
Skills/Tech-stack
Customer Service | Data Validation | Forklift operation | Inventory Management | Order fulfillment | Order picker | Order picker operation | Reach Truck operation | Reach truck | Retail Technology | Safety Compliance | Shrink Reduction | Truck operation
Education
Roles
Regions
Countries
States
Cities
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