[ADSO] Eco & Social Creation Policy Quality and Enforcement Lead - KL
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
USD 137K-290K (estimate) Senior-level Full Time
Tasks
- Conduct root cause analysis on quality issues
- Define quality standards for data labeling
- Develop dashboards and analyze performance data
- Establish data labeling guidelines and calibration protocols
- Evaluate quality assurance team performance
- Execute corrective actions for high severity escalations
- Improve large language model training using data insights
- Lead end to end data operations delivery
- Manage BPO partner relationships
- Manage resources and workforce planning
- Oversee vendor and stakeholder performance metrics
- Prioritize tasks and ensure delivery timelines
- Provide coaching to improve outcomes
Perks/Benefits
- N/A
Skills/Tech-stack
BCP Management | Cause analysis | Content Management | Content Management System | Content Moderation | Dashboarding | Data Analysis | Data labeling | Excel | Human-in-the-loop | Language Models | Large Language Models | Machine Learning | Management System | Quality Assurance | Root Cause Analysis | Root cause | SQL | The Loop | Trust and Safety | Vendor management
Education
N/A
Regions
Countries
States
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