AI Solution Consultant / AI Transformation Consultant (m/w/d) - 100% homeoffice
Tasks
- Analyze customer processes
- Assess interaction analytics
- Build business cases and ROI models
- Collaborate with business development and account management
- Consult customers on AI enabled customer experience
- Coordinate with operations
- Create blueprints and best practices
- Create roadmaps and solution designs
- Develop AI solutions
- Develop pricing models
- Evaluate conversational AI and agent assist
- Identify AI and automation opportunities
- Present solutions to decision makers
Perks/Benefits
Skills/Tech-stack
Agent Assist | Artificial Intelligence | Automation | Business case | Contact center | Conversational AI | Customer Service | Interaction Analytics | Microsoft Excel | PowerPoint | Pricing Strategy | Return on Investment | Solution design
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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