Amazon Connect & GenAI Solutions Architect
United States, Canada
R
USD 153K-204K (estimate) Senior-level Full Time
Tasks
- Architect end to end AWS contact center solutions
- Build chat widgets and agent desktops
- Configure IAM VPC CloudWatch logging and security controls
- Design event driven scalable cloud architectures
- Design streaming APIs and event handling logic
- Ensure compliance with security and governance standards
- Implement GenAI solutions with LLMs
- Integrate AI into customer and agent workflows
- Integrate Amazon Connect with third party CRMs
- Lead cross functional engineering DevOps and product teams
Perks/Benefits
- Certification programs
- Health insurance
- Internal mobility
- Language courses
- Mentorship
- Professional development
- Relocation program
- Work from anywhere
Skills/Tech-stack
API Gateway | AWS | AWS Lambda | AWS Well Architected | AWS Well-Architected Framework | Amazon API | Amazon API Gateway | Amazon Bedrock | Amazon CloudWatch | Amazon Connect | Amazon DynamoDB | Amazon Lex | Amazon S3 | CRM Integration | Cloud Security | Conversational AI | Data Processing | Event Streaming | GenAI | IAM | LLM | Real Time | Real-time Data | Real-time Data Processing | SageMaker | Security Compliance | Streaming APIs | VPC | Well-Architected Framework
Education
N/A
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