Senior Technical Support Engineer SASE
Bengaluru, Karnataka
INR 2475K-3500K (estimate) Senior-level Full Time
Tasks
- Analyze packet data and logs to perform root cause analysis
- Collaborate with product management and engineering
- Create technical documentation and knowledge base articles
- Debug routing and connectivity issues across hybrid environments
- Lead internal training sessions
- Manage and optimize security policies in Prisma environment
- Mentor junior engineers
- Resolve critical technical issues involving Prisma Access and GlobalProtect
- Serve as technical point of contact for enterprise accounts
Perks/Benefits
- N/A
Skills/Tech-stack
API troubleshooting | Advanced Threat Prevention | BGP | CASB | Cause analysis | Cloud Security | Curl | DLP | GlobalProtect | IPSec VPN | MTR | NGFW | OSPF | Prisma Access | Root Cause Analysis | Root cause | SASE | SDWAN | SSL Decryption | SWG | TCPIP | Threat prevention | WildFire | Wireshark | ZTNA
Education
N/A
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