Assoc Director, Field Medical CRM Optimization
US159 NJ Titusville - 1125 Trenton-Harbourton Rd, United States
USD 137K-235K Executive-level Full Time
Tasks
- Administer CRM system updates
- Build AI automation use cases
- Design omnichannel program requirements
- Develop CRM roadmaps
- Escalate issues and ensure support processes
- Implement business process and system changes
- Integrate external data and analytics
- Lead account management and profiling projects
- Lead support and training programs
- Manage Veeva Link HCP Universe capabilities
- Measure ROI of CRM AI capabilities
- Oversee testing and launch of capabilities
- Partner on field alignment changes
Perks/Benefits
- N/A
Skills/Tech-stack
AI Automation | Account Planning | Analytics | Business Process | Business Process Design | CRM | Capacity Planning | Catalog management | HCP Universe | Intelligent orchestration | Omnichannel | PowerBI | Process Design | Product Catalog | Product Catalog Management | Project Management | ROI analysis | Reporting | Salesforce | Salesforce.com | Segmentation | Tableau | Testing | User adoption | Veeva
Education
Roles
Associate | Associate Director | CRM Manager | Director | Manager
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