Associate Director - Customer Experience Analytics - LillyDirect
US: Indianapolis IN Tech Center South, United States
USD 127K-187K Mid-level Full Time
Tasks
- Analyze customer journeys
- Define decision oriented KPIs
- Design and deploy A B tests
- Design and deploy multivariate tests
- Develop dashboards and recurring reports
- Develop experimentation measurement insights
- Enable self-serve analytics
- Evaluate happy path and failure path journeys
- Maintain KPI logic and documentation
- Measure acquisition activation conversion retention
- Translate business questions into analytics plans
- Validate test instrumentation and exposure
Perks/Benefits
- 401k
- Dental insurance
- Employee assistance program
- Fitness benefits
- Flexible benefits
- Life insurance
- Medical insurance
- Vacation benefits
- Vision insurance
Skills/Tech-stack
A/B | A/B Testing | Adobe Analytics | Adobe Target | B testing | Causal Inference | Causal analytics | Data Analysis | Data Dictionary | Data Visualization | Drop-off Analysis | Event data | Event data analysis | Experimentation | Funnel Analysis | KPI design | Mobile Analytics | Multivariate Testing | Power BI | Python | R | SQL | Tableau | Web Analytics
Education
Roles
Analyst | Analytics | Analytics Engineer | Data Analyst | Engineer | Product Analyst
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