Associate Director, Patient Support Data & Analytics & Eligibility Operations CAR-T

US010 PA Horsham - 800/850 Ridgeview Dr, United States

USD 137K-212K (estimate) Mid-level Full Time

@ J...

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Found 1d ago

Tasks

Build tableau dashboards and analytics
Create training resources and templates
Develop reporting strategy and governance
Implement automation and process improvements
Lead patient support operations
Manage KPI and SLA performance
Manage workforce capability development
Partner with cross-functional teams and vendors
Plan budget capacity and staffing
Represent call center operations in leadership forums
Translate operational data into insights

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Engineering | Bachelor of Science | Master of Science

Roles

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Associate Director, Patient Support Data & Analytics & Eligibility Operations CAR-T

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