Business Analytics Group Manager-Global Workforce Management Analytics
AMRUTHAHALLI, NH 7,INTERNATION, India
INR 700K-970K (estimate) Mid-level Full Time
Tasks
- Advise operations on capacity and staffing decisions
- Build AI enabled workforce forecasting
- Define workforce management analytics strategy
- Deliver end to end WFM analytics projects
- Develop demand forecasting models
- Ensure analytics quality and timeliness
- Ensure explainable and auditable analytics
- Escalate workforce related risks
- Lead and manage analytics teams
- Manage global stakeholder engagements
- Measure utilization shrinkage and productivity
- Optimize workforce scheduling and shift design
- Perform capacity planning across geographies and skill pools
- Scale AI enabled WFM solutions
- Support workforce risk and regulatory compliance
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics governance | Artificial Intelligence | Capacity Planning | Data analytics | Demand forecasting | Forecasting | Machine Learning | Optimization | Risk Management | Scenario Modeling | Scheduling optimization | Workforce Management
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