Client Operations Business Transformation and AI Lead
Remote - Maryland, United States
R
USD 143K-196K Senior-level Full Time
Tasks
- Define KPIs and ROI models
- Develop business cases for AI
- Drive stakeholder adoption and training
- Establish AI governance and compliance
- Lead AI solution lifecycle
- Manage change for operational excellence
- Monitor model performance
- Partner with product engineering data science and operations
- Redesign business processes to reduce manual effort
- Translate business needs into AI workflows
Perks/Benefits
Skills/Tech-stack
AI Governance | AWS | Agile Framework | Artificial Intelligence | Azure | Change Management | Cloud platform | Data Pipelines | Google Cloud | Google Cloud Platform | Key Performance Indicators | LLMs | Language Processing | Machine Learning | Model Monitoring | Natural Language | Natural Language Processing | Performance indicators | Power Automate | Predictive Analytics | Process Automation | Process Mapping | ROI modeling | Responsible AI | Robotic Process | Robotic Process Automation | Salesforce | Scaled Agile | Scaled Agile Framework | ServiceNow | UiPath
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
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