Cloud Operations Engineer
Tasks
- Automate monitoring and troubleshooting tasks
- Contribute documentation for troubleshooting workflows and SOPs
- Coordinate global cloud operations team for uptime guarantees
- Diagnose live incidents and differentiate platform vs usage issues
- Escalate major outages to leadership
- Identify improvements for applications powering atlas infrastructure
- Monitor and detect customer facing incidents
- Participate in weekly on-call rotation
- Perform root cause analysis after incident recovery
- Proactively resolve emerging incidents
- Scale cloud operations processes and tools
- Scope design and deploy incident reduction systems
Perks/Benefits
Skills/Tech-stack
Amazon Web Services | Automation | Cause analysis | Cloud platform | DNS | Database operations | Go | Google Cloud | Google Cloud Platform | Incident Management | Java | JavaScript | Kubernetes | Linux | Log Analysis | Mean Time to Resolve | Microsoft Azure | MongoDB | Monitoring | Networking | Performance Troubleshooting | Root Cause Analysis | Root cause | Scripting | Splunk | System Administration | TCPIP | Web Services
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | PhD
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