Commercial Analytics Analyst
Tasks
- Analyze churn drivers and customer behavior trends
- Analyze customer journey performance and NPS drivers
- Apply AI enabled techniques and statistical modeling
- Build predictive models for competitor moves and customer value
- Create dashboards and reports for commercial stakeholders
- Ensure data quality and model maintenance
- Improve data tools and AI methods
- Maintain account health scoring
- Maintain competitor tracking platform for pricing features and strategies
- Maintain customer lifetime value and propensity to buy models
- Transform raw data into usable intelligence
Perks/Benefits
- N/A
Skills/Tech-stack
Account Health | Account Health Scoring | Customer Lifetime Value | Dashboards | Data Quality | Data Visualization | Health scoring | LLM orchestration | Langchain | Language Processing | Lifetime Value | Llamaindex | Machine Learning | NPS | Natural Language | Natural Language Processing | Predictive Modeling | Propensity Modeling | Python | R | RAG | Reporting | Statistical modeling | Vertex AI
Education
Regions
Countries
States
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