Community Ambassador- The Retreat at Pullman
Tasks
- Assist with email and text campaigns
- Assist with resident and guarantor communications
- Conduct model and tour route inspections
- Coordinate move in and move out activities
- Coordinate trash outs
- Enforce housing policies
- Enter maintenance requests
- Execute guest card collection
- Follow up on leads
- Guide residents through leasing process
- Handle resident concerns by escalating to manager
- Label and log packages and send notifications
- Maintain prospect and resident activity logs
- Manage housekeeping as needed
- Manage leasing lead generation
- Perform opening and closing checklists
- Perform unit inspections
- Promote community via social media
- Respond to internet and telephone inquiries
- Schedule and conduct tours
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Service | Email Marketing | Fair Housing Compliance | Fair housing | Follow-up | Lead Follow-up | Lead generation | Maintenance Request Management | Microsoft Office | Property Management | Request Management | Sales Lead Generation | Social Media | Text messaging | Time management | Tour Scheduling
Roles
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