Consultant, Global Analytic Insights
PHL Quezon City - EXXA Tower, Philippines
PHP 384K-432K (estimate) Mid-level Full Time
Tasks
- Analyze call center performance metrics
- Conduct data analysis and recommendations
- Create data from call and chat logs
- Design AI-assisted workflows
- Develop and manage reporting
- Ensure data reliability and validity
- Identify operational, financial, and technological risks
- Implement and track recommendation impact
- Lead analytical projects
- Map and review business processes
- Partner with business units
- Perform sentiment analysis
- Present findings to executives
- Provide quantified mitigation strategies
- Scope and manage analytical projects
- Validate and challenge AI outputs
Perks/Benefits
Skills/Tech-stack
Databricks | Descriptive Statistics | Machine Learning | Microsoft Office | Predictive Analytics | Process Improvement | Python | SQL | Sentiment Analysis | Six Sigma
Education
Roles
Regions
Countries
States
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