Credit & Collections Analytics Manager

Tasks

• Analyze large datasets using SQL Python Tableau and Power BI
• Design automate and manage enterprise dashboards and monitoring systems
• Develop data governance standards and scalable reporting frameworks
• Develop predictive models for churn payment propensity and risk
• Drive advanced analytics across customer lifecycle and customer experience
• Drive vendor and partner performance analytics using KPI governance and SLA monitoring
• Lead automation and continuous improvement for reporting accuracy and governance
• Leverage big data analytics and AI insights for forecasting and operational optimization
• Monitor collections performance and DSO trends and recommend corrective actions
• Optimize customer journey using repeat drivers process gaps and bottlenecks
• Partner with cross functional teams to drive data backed transformation

Perks/Benefits

• N/A

Skills/Tech-stack

Artificial Intelligence | Automation | Big Data | Big data analytics | Churn analysis | Credit Risk | Credit Risk Management | Customer Analytics | Dashboards | Data Governance | Data Warehousing | Data analytics | KPI governance | Microstrategy | Power BI | Predictive Modeling | Python | Risk Assessment | Risk Management | SLA monitoring | SQL | Tableau