Customer Architect
Tasks
- Conduct executive business reviews
- Deliver workshops and advisory services
- Ensure customer onboarding success
- Manage customer ticket portfolio
- Own escalation paths and coordinate resolution
- Present architectural designs and integration approaches
- Provide proactive guidance on industry trends
- Serve as technical expert for platform capabilities
- Support customer solution development
- Translate customer needs into documentation and product requests
Perks/Benefits
Skills/Tech-stack
Amazon Web Services | Analytics | Big Data | Cloud platform | CloudWatch | Dashboards | Data Management | Data Products | Data integration | Google Cloud | Google Cloud Platform | LogDNA | MDM | Microsoft Azure | Monitoring | Observability | Project Management | REST APIs | Risk Management | SaaS | Web Services
Education
Roles
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