Customer Experience Specialist - Analytics and Insights
Manila, Philippines (Remote)
R
PHP 90K-150K (estimate) Senior-level Full Time
Tasks
- Analyze customer and operational data
- Build scalable reporting and dashboards
- Create insight narratives for business decisions
- Develop data streams and reporting layers
- Experiment with AI and automation for analysis
- Identify trends and customer pain points
- Improve reporting logic and data trust
- Investigate data issues using SQL
- Lead projects from scoping to execution
- Partner with business intelligence team on reporting priorities
Perks/Benefits
Skills/Tech-stack
AI | Automation | Business Intelligence | Chattermill | Dashboarding | Data Analysis | Data Quality | Data integration | Looker | Reporting | SQL | Shopify | Zendesk Analytics
Education
N/A
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