Customer Insights & Data Analyst
Bruxelles Avenue Marnix (ING), Belgium
EUR 62K-100K (estimate) Mid-level Full Time
Tasks
- Conduct explorations and analysis
- Develop customer reports
- Drive improvements in NPS and satisfaction
- Lead customer insight research
- Present insights visually
- Tailor messages to audiences
- Translate data into business recommendations
- Turn data into strategic insights
- Validate ideas using facts
- Work with CX experts
Perks/Benefits
- Access to training
- Community engagement
- Continuous learning
- Exposure to bank activities
- Project leadership opportunities
Skills/Tech-stack
Business Analysis | Customer Insights | Data Analysis | Data Visualization | Power BI | Research | SQL | Storytelling
Education
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