Customer Service Representative - Customs Brokerage
Tasks
- Analyze trends and performance data
- Analyze workflows and identify gaps
- Collaborate with cross-functional teams
- Document standard operating procedures
- Ensure compliance with regulations
- Ensure customs process flow
- Enter data into operational system
- Identify tasks for automation
- Prepare client billing
- Provide analytical documentation and administrative support
- Recommend efficiency improvements
- Submit declarations to customs authority
- Support AI enabled reporting automation
- Support AI enabled workflow optimization
- Track and trace custom files
- Transfer documents data into customs entry system
- Verify customs declaration information
Perks/Benefits
- Career opportunities
- Employee stock purchase plan
- Health benefits
- International team environment
- Personalized development plan
- Training program
Skills/Tech-stack
AI-enabled | AI-enabled tools | Automation | Client billing | Customs Declaration | Customs compliance | Customs documentation | Data Analysis | Data Visualization | Data entry | Excel | Formulas | Microsoft Office | Operational System | Pivot Tables | Power BI | Process Improvement | Reporting Automation | Workflow Optimization
Education
N/A
Regions
Countries
States
Cities
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