Customer Success Engineer - Database (2nd Shift)
Tasks
- Advocate for customer feedback to improve products and platforms
- Analyze customer architectures and recommend best practices
- Collaborate with product and engineering on onboarding migrations and escalations
- Diagnose and resolve production database performance availability replication backups and connectivity issues
- Guide customers in designing scalable reliable high performing database architectures
- Maintain technical documentation and support playbooks
- Participate in incident response and on-call rotations
- Perform root cause analysis and resolution for complex escalations
- Provide technical support for database and cloud infrastructure issues
- Use monitoring and observability tools to identify performance bottlenecks
Perks/Benefits
- Conference reimbursement
- Employee assistance program
- Employee stock purchase program
- Flexible time off
- LinkedIn Learning access
- Remote work
- Training reimbursement
Skills/Tech-stack
Ansible | ClickHouse | Database Administration | Database backups | Database performance | Database performance tuning | Database replication | Helm | Incident Response | Indexing | Infrastructure as Code | Kafka | Kubernetes | Linux | MongoDB | Monitoring | MySQL | Networking | Observability | On-Call | OpenSearch | Oracle Database | Performance Tuning | PostgreSQL | Redis | Terraform | “as-code”
Education
N/A
Related jobs
-
Senior Machine Learning Engineer, Trust USD 191K-223KA/B | A/B Testing | Anomaly Detection | Apache Airflow | Apache KafkaSenior-level Full TimeRemote-USA R13h ago
-
Senior Machine Learning Engineer, Gen AI USD 165K-210KASR | AWS | Audio Processing | Cloud Computing | ContainersOpportunity to work in office if located near headquarters | Remote work optionSenior-level Full TimeUS Remote R13h ago
-
Senior Software Engineer, Data Platform USD 163K-247KAWS | Amazon EMR | Amazon Kinesis | Amazon MSK | Amazon RedshiftHybrid workSenior-level Full TimeDenver, CO;San Francisco, CA;New York, NY;Los … R13h ago
-
Senior Data Engineer USD 122K-195KAWS Redshift | DBT | Data Governance | Data Lineage | Data ModelingEquity | Health insurance | Hybrid work | LifeTime Membership | Parental leaveSenior-level Full TimeRemote - United States R13h ago
-
Staff Data Engineer USD 140K-224KApache Spark | CDC | DBT | Data Governance | Data ModelingGenerous parental leave | Healthcare coverage | Hybrid work schedule | Lifetime Headspace membership | Monthly wellness stipendSenior-level Full TimeRemote - United States R14h ago
-
Applied ML Engineer, Data USD 200K-260KAWS S3 | Amazon DynamoDB | Annotation Workflows | Data Filtering | Data Parsing401k retirement plan | Company equity | Company holidays | Dental insurance | Fertility supportMid-level Full TimeRemote (U.S. or Europe) R14h ago
-
AI Lead USD 82K-175KAPI Development | AWS | Inference Pipelines | LLM Operations | Language ModelsBackground check required | Remote workSenior-level Full TimeSchenectady, New York, United States, Remote R14h ago
-
Senior Software Engineer, Data Governance & Foundations USD 166K-210KApache Airflow | Apache Flink | Apache Hudi | Apache Iceberg | Apache SparkSenior-level Full TimeUnited States - Remote R15h ago
-
Data Engineer USD 185K-225KAWS EMR | AWS Glue | AWS S3 | Airflow | Amazon Athena401k match | Flexible PTO | Health and wellness allowance | Health insurance | Paid parental leaveSenior-level Full TimeSan Francisco (Hybrid) R15h ago
-
Customer Success Engineer - Database (2nd Shift) USD 75K-94KAnsible | Backups | ClickHouse | Cloud infrastructure | Database performanceConference reimbursement | Employee assistance program | Flexible time off | Remote work | Training reimbursementEntry-level Full TimeSeattle R15h ago
-
Customer Success Engineer - Database (2nd Shift) USD 75K-94KAnsible | Automation | Cause analysis | ClickHouse | Cloud infrastructureConference reimbursement | Employee assistance program | Employee equity options | Flexible time off | LinkedIn Learning accessEntry-level Full TimeDenver R15h ago
-
Customer Success Engineer - Database (2nd Shift) USD 75K-94KAnsible | Backups | ClickHouse | Helm | Incident ResponseConference reimbursement | Employee assistance program | Employee meetups | Flexible time off | LinkedIn Learning accessEntry-level Full TimeBoston R15h ago
-
Customer Success Engineer - Database (2nd Shift) USD 75K-94KAI | AWS | Ansible | Automation | AzureRemote workEntry-level Full TimeSan Francisco R15h ago
-
Full Stack AI Engineer (Staff level) USD 160K-226KAWS | Agent Orchestration | Agentic Workflows | Context engineering | Distributed SystemsSenior-level Full TimeUS Remote R16h ago
-
Senior Software Engineer, Data Engineering USD 149K-198KAWS | Amazon Redshift | Apache Iceberg | CI/CD | DBT401k match | Dental insurance | Health savings account | Hybrid work schedule | Life insuranceSenior-level Full TimePittsburgh, Pennsylvania, United States R16h ago
-
Senior Software Engineer, Data Engineering USD 149K-198KAWS | Amazon Redshift | Apache Iceberg | CI/CD | DBTSenior-level Full TimeRemote U.S. R16h ago
-
Senior Software Engineer, Data Engineering USD 149K-198KAWS | Amazon Redshift | Apache Iceberg | CI/CD | DBTSenior-level Full TimeLas Vegas, Nevada, United States R16h ago
-
Senior Software Engineer, Data Engineering USD 149K-198KAWS | Amazon Redshift | Apache Iceberg | CI/CD | CLI toolsSenior-level Full TimeBoston, Massachusetts, United States R16h ago
-
AWS | Airflow | CI/CD | DBT | Data Governance401k contribution | Dental insurance | Health insurance | Inclusive workplace | Life insuranceSenior-level Full TimeMassachusetts R19h ago
-
AWS | Apache Airflow | CI/CD | DBT | Data GovernanceDisability coverage | Health insurance | Life insurance | Paid time off | Professional developmentSenior-level Full TimeMinnesota R19h ago
-
AI | AWS | Apache Airflow | CI/CD | DBT401k contribution | Dental insurance | Disability coverage | Health insurance | Inclusive workplace cultureSenior-level Full TimeIllinois R19h ago
-
AWS | Airflow | CI/CD | DBT | Data Governance401k matching | Dental insurance | Disability insurance | Health insurance | Inclusive workplace cultureSenior-level Full TimeIdaho R19h ago
-
AWS | Analytics engineering | Apache Airflow | CI/CD | DBT401k | Dental insurance | Health insurance | Life insurance | Long-term disabilitySenior-level Full TimeColumbia R19h ago
-
AWS | Airflow | Analytics engineering | CI/CD | DBT401k contribution options | Diverse and inclusive workplace | Health insurance | Life insurance | Long-term disabilitySenior-level Full TimeFlorida R19h ago
-
AWS | Airflow | CI/CD | DBT | Data Governance401k contribution | Dental insurance | Health insurance | Life insurance | Long-term disabilitySenior-level Full TimeColorado R19h ago