Customer Success Manager, Customer Data Platform
New York, New York, United States
USD 120K-175K Senior-level Full Time
Tasks
- Advocate for customer
- Collaborate with sales, product, and solutions teams
- Develop and execute account plans
- Develop tailored success plans
- Drive measurable outcomes
- Enable data use cases
- Lead QBRs and stakeholder business reviews
- Manage strategic account relationships
- Provide platform guidance and best practices
- Report adoption trends and success outcomes
- Track customer health metrics
- Upsell platform products and features
Perks/Benefits
- 401k matching
- Catered lunch
- Dog-friendly office
- Equity grant
- Extra leave
- Gym membership
- Gym on us
- Health insurance
- Office days minimum 4 days per week
Skills/Tech-stack
AI tools | Account Management | Automation | Business review | Customer Data | Customer Health | Customer Success | Customer data platforms | Customer health metrics | Data Use Case Enablement | Data platforms | Data use | Enterprise SaaS | Executive Communication | Health metrics | Martech | Quarterly Business Review | Stakeholder management | Streaming Architecture
Education
N/A
Regions
Countries
States
Cities
Related jobs
-
Program Manager III, AI/ML, Google Cloud USD 159K-231KArtificial Intelligence | Change Management | Machine Learning | Metrics | Program ManagementSenior-level Full TimeSunnyvale, CA, USA7h ago
-
Ad Hoc Reporting | Ad-Hoc | Agile | Business Intelligence | Credit RiskEntry-level Full TimeCharlotte, United States18h ago
-
Associate Director, Market Research and Analytics - GIC USD 137K-261KAnalytics models | Behavioral analytics | Competitive Intelligence | Data Visualization | Data strategy401k matching | Dental insurance | Health insurance | Long term incentive program eligibility | Paid time offMid-level Full TimeMettawa, IL, United States21h ago
-
Senior Associate - Crossix Analytics Services USD 95K-120KCritical Thinking | Customer Success | Data Analysis | Data Storytelling | Marketing AnalyticsBasic life insurance | Charitable giving program | Company-Paid Holidays | Flexible PTO | Medical/Dental/Vision insuranceMid-level Full TimeNew York - New York City R23h ago
-
Associate Manager, FP&A and Data Analytics USD 110K-116KAutomation | Budgeting | Data Warehouse | Data integration | DomoMid-level Full TimePlano, TX, United States1d ago
-
Strategic Project Lead - Code USD 200K-250KArtificial Intelligence | Data Pipelines | Fine Tuning | Human Feedback | LLM EvaluationFive-day workweek | Flexible working hours | Supportive work cultureSenior-level Full TimeSan Francisco, California, United States1d ago
-
Analytics Manager, Consumer Analytics USD 191K-215KAutomation | Customer Segmentation | Dashboards | Data Analysis | Data InstrumentationDental and vision coverage | Employee stock purchase plan | Flexible spending wallet | Health care coverage | Remote-first workMid-level Full TimeRemote US R1d ago
-
Customer Success AI Optimization Intern USD 42K-50KArtificial Intelligence | Automation | Communication | Confluence | Data AnalysisEmployee resource groups | Flexible scheduling | Inclusive work environmentEntry-level InternshipCambridge, MA1d ago
-
Chief Data and Analytics Office Strategy, Vice President USD 225K-275KArtificial Intelligence | Data strategy | Executive Communication | Financial Services | Machine LearningBackup childcare | Financial coaching | Health care coverage | Mental health support | Onsite health and wellness centersExecutive-level Full TimeNew York, NY, United States1d ago
-
Sr Staff Product Operations Manager USD 179K-247KAutomation | Business Intelligence | Capacity Planning | Cross-Functional Collaboration | Cross-functionalSenior-level Full TimeBellevue, Washington; Seattle, Washington1d ago
-
Director, Analytics Product Management USD 186K-278KBusiness case | Business case development | Business planning | Case Development | Competitive AnalysisExecutive-level Full TimeBusiness Office - Benson Tower, United …1d ago
-
Data Quality | Data analytics | Data remediation | Financial analytics | GovernanceAnnual discretionary bonus | Flexible time off | Healthcare benefits | Hybrid work model | Leave benefitsMid-level Full TimeNY7 - 50 Hudson Yards, New … R1d ago
-
Data Quality | Data analytics | Data quality control | Governance | Investment ManagementFlexible time off | Healthcare | Hybrid work model | Leave benefits | Retirement benefitsExecutive-level Full TimeNY7 - 50 Hudson Yards, New … R1d ago
-
Alerting | Automation | CI/CD | Cause analysis | Cloud NativeMid-level Full Time141278-NC-CIC Customer Information Ctr, United States1d ago
-
Data Platforms Manager USD 56K-105KAgile | Automation | Business Intelligence | Data Engineering | Data Lifecycle Management401k plan | Dental insurance | Disability insurance | Life insurance | Medical insuranceSenior-level Full TimeCharlotte NC - 2320 Cascade Pointe …1d ago
-
Senior Data Governance Professional USD 140K-160KBudgeting | Change Management | Compliance | Dashboard Reporting | GovernanceCompany-Paid Holidays | Dental insurance | Disability insurance | Employee assistance program | Life insuranceSenior-level Full TimeNew York, NY, US1d ago
-
Manager - AI & Machine Learning USD 96K-125KAI Governance | Artificial Intelligence | Automation | Cloud Computing | Data strategyMid-level Full TimeSavannah, GA, US1d ago
-
Advanced Analytics Manager - Revenue Analytics USD 112K-214KAutomation | Dashboard Development | Data Governance | Data Modeling | Data PipelinesFlexible work environment | Global collaboration and networking opportunities | Recognition for contributions | Volunteer days | Wellbeing daysSenior-level Full TimeMassachusetts, United States R1d ago
-
Manager, R&D Data Steward USD 123K-163KAccess Control | Cause analysis | Data Cataloging | Data Enrichment | Data Governance401k | Dental insurance | Discretionary Equity Awards | Employee stock purchase plan | FSA/HSAMid-level Full TimeRemote (US), United States R1d ago
-
Senior Manager, Data Governance Risk & Controls USD 130K-150KArtificial Intelligence | Audit Readiness | Automation | Control Self-Assessment | Control Testing401k | Career Growth And Development Time | Dental insurance | Disability insurance | Health savings accountSenior-level Full TimeIL-70 W Madison St, 10th Fl, …1d ago
-
Treasury Fulfillment Advisor USD 95K-107KAccount Management | Active Listening | Analytical Thinking | Card services | Cash ManagementFlexible schedule | Health and wellness support | In-office culture | Inclusive workplace | Team collaborationMid-level Full TimeCharlotte, United States1d ago
-
Director - Analytics Consulting (Pharma) USD 124K-207KAccount Management | Analytics | Artificial Intelligence | Data Quality | Data ScienceCareer development opportunities | Equal employment opportunitySenior-level Full TimeJersey City, New Jersey, United States2d ago
-
Manager, Product Content & Fulfillment USD 90K-100KAI | Anomaly Detection | Asset Management | Automation | Cloud NativeMid-level Full TimeEnglewood Cliffs, NEW JERSEY, United States3d ago
-
Business Continuity | Cross-functional | Cross-functional leadership | Customer telemetry | Data AnalysisDental insurance | Flexible time off | Life and disability insurance | Medical insurance | Mental wellbeing benefitsSenior-level Full TimeNew York, NY R3d ago
-
Banking | Change Management | Compliance | Confluence | Data analyticsBackup childcare | Financial coaching | Health care coverage | Mental health support | On Site Health Wellness CentersMid-level Full TimeOH, United States3d ago