Customer Success Manager, Customer Data Platform
New York, New York, United States
USD 120K-175K Senior-level Full Time
Tasks
- Advocate for customer
- Collaborate with sales, product, and solutions teams
- Develop and execute account plans
- Develop tailored success plans
- Drive measurable outcomes
- Enable data use cases
- Lead QBRs and stakeholder business reviews
- Manage strategic account relationships
- Provide platform guidance and best practices
- Report adoption trends and success outcomes
- Track customer health metrics
- Upsell platform products and features
Perks/Benefits
- 401k matching
- Catered lunch
- Dog-friendly office
- Equity grant
- Extra leave
- Gym membership
- Gym on us
- Health insurance
- Office days minimum 4 days per week
Skills/Tech-stack
AI tools | Account Management | Automation | Business review | Customer Data | Customer Health | Customer Success | Customer data platforms | Customer health metrics | Data Use Case Enablement | Data platforms | Data use | Enterprise SaaS | Executive Communication | Health metrics | Martech | Quarterly Business Review | Stakeholder management | Streaming Architecture
Education
N/A
Regions
Countries
States
Cities
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