Customer Success Manager - Robotics / SaaS Hybrid Solutions
Tasks
- Act as primary customer point of contact
- Build and maintain customer relationships
- Collaborate with sales operations engineering and product
- Conduct business reviews
- Develop churn mitigation strategies
- Drive product adoption and value
- Gather customer feedback
- Identify at-risk accounts
- Monitor customer health
- Prepare customer success metrics reports
- Provide customer training and support
Perks/Benefits
- 401k match
- Adoption Assistance
- Annual merit increases
- Community volunteer opportunities
- Commuter benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Life AD And D Insurance
- Life insurance
- Medical insurance
- Paid parental leave
- Paid time off
- Pet insurance
- Short-term incentives
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Account Management | Business reviews | CRM | Churn mitigation | Customer Retention | Customer Success | Customer training | Data Analysis | Microsoft Office | Problem Solving | Salesforce
Education
Roles
Related jobs
-
Manager, Data Platform & Integrations USD 124K-236KAPI | Adaptive Planning | Concur | Data Architecture | Data Governance401k match | Dental insurance | Flexible spending account | Maternity leave | Medical insuranceMid-level Full TimeMcLean, VA R19h ago
-
National Account Manager - Beverage USD 118K-172KAccount Management | Business planning | Business review | Deal management | Forecasting401k match | College Savings Plan | Dental insurance | Flexible spending accounts | Free counseling sessionsSenior-level Full TimeCorp-Offsite - Diamond Bar, CA, United … R1d ago
-
Head of Quantitative Panel, Market Research USD 190K-230KA/B | A/B Testing | B testing | CRM | Campaign Optimization401k match | Casual work environment | Commuter benefits | Comprehensive medical, dental, vision | Corporate athletic leagueExecutive-level Full TimeNew York, New York, United States R1d ago
-
Embedded Caris Operations Manager - California USD 70K-90KAnalytical Thinking | CRM | Case management | Communication | Compliance ManagementPeriodic travel | Training and onboardingMid-level Full TimeRemote - California, United States R2d ago
-
CRM | Compliance Management | Documentation Management | EMR | Healthcare operationsMid-level Full TimeRemote - Indiana, United States R2d ago
-
Audit Readiness | CRM | Clinical Workflow Management | Clinical workflow | Data QualityBackground check | Drug screening | Periodic travel | Training providedMid-level Full TimeRemote - California, United States R2d ago
-
Analytics | Audit compliance | CRM | Documentation Management | EMRPeriodic travel | Training and compliance onboardingMid-level Full TimeRemote - Michigan, United States R2d ago
-
Embedded Caris Operations Manager - Maryland USD 70K-90KAudit compliance | CRM | Case management | Cross-Functional Collaboration | Cross-functionalFlexible Site Integration | Periodic travel | Training and Compliance TrainingMid-level Full TimeRemote - Maryland, United States R2d ago
-
Audit Readiness | CRM | Case management | Cross-Functional Collaboration | Cross-functionalPeriodic Training | Periodic travelMid-level Full TimeRemote - North Carolina, United States R2d ago
-
Manager, EH&S DT and Analytics (Remote) USD 107K-204KAngular | Enablon | Intranet | LMS | Learning management401k match | Dental insurance | Employee assistance program | Employee scholar program | Flexible spending accountsMid-level Full TimeUS-CT-REMOTE, United States R2d ago
-
Manager, Professional Learning - Oklahoma, Kansas, New Mexico, Colorado, Arizona, Nevada/WEST REGION USD 81K-139KAssessment data | Data Analysis | Implementation management | Instructional Coaching | Performance Management401k match | Basic life insurance | Dental insurance | Flexible Vacation and Sick Policy | Medical insuranceMid-level Full TimeUS NV Remote, United States R2d ago
-
Manager, Data Architecture and Development USD 81K-106KAPI Integration | AWS Redshift | Apache Airflow | Apex | Azure401k matching | Flexible time off | Paid Holidays | Paid parental leave | Professional development opportunitiesSenior-level Full TimeRemote, United States R2d ago
-
Account Partner - Marketing Analytics USD 80K-300KAccount Management | Ad-Tech | Business Development | Customer Relationship Management | Customer relationshipBasic life insurance | Charitable giving program | Company-Paid Holidays | Dental insurance | Flexible PTOMid-level Full TimeMassachusetts - Boston R3d ago
-
Senior Manager, Data & Analytics Strategy USD 94K-115KA/B | A/B Testing | Adobe Analytics | Amplitude | B testing401k | Dental insurance | Flexible paid time off | Life insurance | Long-term disabilitySenior-level Full TimeUSA - Remote - Virginia, United … R3d ago
-
Senior Manager, Business Analytics USD 90K-130KAccounting | Data Analysis | Data Validation | Database Management | Financial Systems401k matching | Career growth opportunities | Company holidays | Dental insurance | Medical insuranceSenior-level Full TimeNORTH BETHESDA, MD, United States R4d ago
-
Activity-based costing | Benefit Analysis | Corporate Performance Management | Cost-Benefit Analysis | Data AnalysisSenior-level Full TimeRemote CA - R1, United States R4d ago
-
Data Analyst Manager-2 USD 55K-65KBenchmarking | DBT | Data Analysis | Forecasting | Information Systems401k | Benefits package | Career development | Dental insurance | Medical insuranceMid-level Full TimeTelecommuter TN, United States R6d ago
-
Sr. Manager, Digital Product Analytics USD 135K-150KA/B | A/B Testing | Attribution | B testing | CLV401k employer match | Cell phone stipend | Company wellness breaks | FSA program | Flexible PTOSenior-level Full TimeRemote (United States) R6d ago
-
Business Intelligence and Data Analytics Manager USD 110K-152KAnalytics modernization | Business Intelligence | CRM | Dashboard Design | Data Governance401k matching | Dental insurance | Educational benefits | Flexible spending accounts | Income protectionMid-level Full TimeNY Remote, USA, United States R7d ago
-
Director of Conversion Rate Optimization USD 160K-180KA/B | A/B Testing | AI | B testing | Conversion RateFully remote | Healthcare | Unlimited PTOExecutive-level Full TimeUnited States - Remote R7d ago
-
Enablement Analytics & Reporting Manager USD 85K-168KAI | Automation | CMS | CRM | Data GovernanceCompany-Paid Holidays | Disability insurance | Employee assistance plan | Health, dental, vision insurance | Life insuranceMid-level Full TimeAustin - Arboretum Plaza, United States R7d ago
-
FIU Manager - Model & Analytics (Remote) USD 85K-136KAML Transaction Monitoring | Agentic AI | Artificial Intelligence | BAM | BSA/AMLRemote work flexibility | Secure home office requirementsMid-level Full TimeRemote Worker, United States R8d ago
-
Senior Analytics Consulting Manager USD 142K-185KData Analysis | Data Science | Data Visualization | Healthcare Analytics | Machine Learning401k match | Disability insurance | Flexible time off | Health, dental, vision insurance | HolidaysSenior-level Full TimeUnited States R8d ago
-
Director, Healthcare Analytics - REMOTE USD 145K-232KClaims Processing | Data Analysis | Healthcare Analytics | Relational databases | SDLCCompetitive benefits package | Remote workExecutive-level Full TimeUnited States R8d ago
-
Partner Sales Manager - Databricks USD 85K-184KAccount Management | Artificial Intelligence | B2B Sales | B2B2C sales | Business planning401k retirement plan | Dental insurance | Financial security programs | Flexible time off | Medical insuranceMid-level Full TimeRemote - Michigan, United States R9d ago