Customer Success Manager, Senior Manager - Tableau

Minnesota - Remote, United States R

USD 150K-247K Senior-level Full Time

@ S...

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Found 1d ago

Tasks

Align internal stakeholders around business and technical goals
Amplify customer voice to internal teams
Conduct root cause synthesis using AI tools
Create engagement charter with goals and metrics
Design agentic digital workflows
Determine human vs AI support coverage
Drive ROI driven client engagement
Guide AI governance and trust layer guardrails
Influence internal and external stakeholders
Integrate customer priorities and timelines
Manage cases and incident oversight
Manage executive level customer relationships
Organize multi work stream customer programs
Own Signature customer success plans
Perform root cause analysis
Provide Salesforce solution recommendations
Use Red Accounts escalation for risk mitigation

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Customer Success Manager, Senior Manager - Tableau

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