Customer Support Engineer (Inference)
Tasks
- Analyze support cases and identify patterns
- Collaborate with engineering, research, and product teams
- Create troubleshooting guides and FAQs
- Escalate issues to engineering and product teams
- Maintain system configuration documentation
- Provide product expertise for Gen AI solutions
- Provide support coverage during nights weekends and holidays
- Resolve complex customer technical issues
Perks/Benefits
Skills/Tech-stack
Ansible | Artificial Intelligence | Cluster administration | Compute Cluster | Compute Cluster Administration | Containerization | Curl | GPU | HPC | High Performance | High-Performance Computing | Infrastructure as Code | JavaScript | Kubernetes | Machine Learning | NFS | Network Troubleshooting | Performance Computing | Postman | Python | Slurm | Storage Administration | TypeScript | “as-code”
Education
N/A
Regions
Countries
States
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