Customs Brokerage Agent

Tasks

• Communicate with customers and service providers
• Complete cross training for team coverage
• Ensure compliance with company policies and regulations
• Ensure timely freight movement and clearance
• Enter shipment data into operational system
• Improve efficiency and operational processes
• Process client billing and disputes
• Track and trace shipments

Perks/Benefits

• 401k match
• Commuter benefit
• Dental insurance
• Disability insurance
• Educational assistance and reimbursement
• Employee assistance program
• Employee stock purchase plan
• Flexible days
• Health insurance
• Health savings account
• Holidays
• Learning and development
• Life insurance
• Paid parental leave
• Paid sick time
• Paid vacation
• Vision insurance

Skills/Tech-stack

APIs | Artificial Intelligence | Customer Service | Data Structures | Data entry | Excel | Integrations | Logistics | Machine Learning | Microsoft 365 | Microsoft Copilot | Microsoft Word | Power Automate | PowerPoint | Prompt engineering | System Architecture