Customs Brokerage Agent

Tasks

• Communicate proactively with customers
• Complete cross training for team coverage
• Ensure compliance with company policies and external regulations
• Ensure timely freight movement and clearance
• Enter accurate operational data
• Handle client billing disputes
• Improve shipment process efficiency
• Provide technical troubleshooting
• Track and trace shipments

Perks/Benefits

• 401k retirement savings plan
• Commuter benefit
• Dental coverage
• Dependent Care Flexible Spending Account
• Disability insurance
• Educational assistance and reimbursement
• Employee assistance program
• Employee stock purchase plan
• Flexible days
• Health savings account
• Holidays
• Learning and development program
• Life insurance
• Medical coverage
• Paid parental leave
• Paid sick time
• Paid vacation
• Vision coverage

Skills/Tech-stack

APIs | Azure AI | Data Structures | LLMs | Machine Learning | Microsoft 365 | Microsoft Copilot | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Power Automate | Prompt engineering | Systems Architecture