Data Analysis Lead – Service Mapping & Strategy
London, England (Angel Lane), United Kingdom
GBP 76K-114K (estimate) Senior-level Full Time
Tasks
- Create service maps and findings reports
- Define service mapping standards
- Deliver leadership presentations and recommendations
- Develop service mapping approach and strategy
- Facilitate stakeholder workshops
- Gather information conduct desk research
- Identify service maturity gaps and drive initiatives
- Improve automation and tooling for service mapping
- Lead regulated business service mapping for operational resilience
- Perform data technology and process analysis
- Report progress against objectives
- Translate technical topics into actionable insights
Perks/Benefits
- N/A
Skills/Tech-stack
Business Analysis | Data Analysis | Desk Research | IT Service Management | IT service | ITIL | Information gathering | Maturity assessment | Operational Resilience | Process Analysis | Regulatory Compliance | Risk-based | Risk-based analysis | Service Management | Service Mapping | Service Maturity | Service Maturity Assessment | Stakeholder management | Workshop facilitation
Education
N/A
Roles
Analysis Lead | Analyst | Data Analysis Lead | Data Analyst | Lead
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