Data Analyst 3, Customer Feedback Analytics (Hybrid, Seattle)
Tasks
- Build business cases for analytical priorities
- Build repeatable datasets and tools
- Collaborate with cross functional teams to improve feedback value
- Deliver end to end analysis and recommendations
- Develop text analytics classification methods
- Identify emerging issues and root causes
- Maintain customer feedback taxonomy and Medallia text analytics
- Measure sentiment in customer feedback
- Own and evolve customer feedback models and workflows
- Partner with stakeholders on measurement approach
- Produce recurring and rapid turn customer insights
- Review code and establish analytics standards
Perks/Benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Life insurance
- Medical insurance
- Merchandise Discount
- Paid time off
- Retirement plan
- Vision insurance
Skills/Tech-stack
BigQuery | GitHub | GitLab | LLM | Language Processing | Looker | Machine Learning | Natural Language | Natural Language Processing | Python | R | SQL | Sentiment Analysis | Tableau
Education
Roles
Related jobs
-
Sr. BI Data Analyst USD 81K-95KAnalytics | Business Intelligence | Data Modeling | Data Quality | Data Validation401k | Health insurance | Paid time offSenior-level Full TimeRemote, USA, United States R10h ago
-
Revenue Data Analyst USD 100K-148KDBT | Data Reconciliation | Data Validation | ERP | Fivetran11 paid holidays | 401k matching | Basic life insurance | Commuter benefits match | Disability insuranceMid-level Full TimeUnited States - Remote R12h ago
-
Associate Data Analyst USD 85K-140KClustering | Dashboards | Data Analysis | Data Governance | Data Privacy401k match | Dental insurance | Employee assistance program | Life insurance | Long-term care insuranceMid-level Full TimeRemote, United States R15h ago
-
Principal, Data Analyst/BI Engineer USD 108K-145KAWS | BigQuery | Cloud platform | Data Governance | Data Modeling401k matching | Dental coverage | Healthcare coverage | Paid Holidays | Paid time offSenior-level Full TimeUnited States R16h ago
-
Sr Data Analyst USD 73K-136KCloud Computing | Data Integrity | Data Modeling | Data Visualization | Healthcare Claims401k plan | Flexible time off | Hybrid work options | Mental and emotional wellness resources | Remote workSenior-level Full TimeRemote, US R16h ago
-
Analyst NA Sales Strategy & Analytics USD 55K-83KDashboard Development | Data Modeling | Data Quality | Data Visualization | ForecastingComplimentary products | Hybrid work model | Professional development | Volunteer opportunities | Work from anywhere 6 weeks annuallyMid-level Full TimeColumbus, Ohio, United States R16h ago
-
Senior Data Analyst – AI & Automation USD 107K-147KAI Agents | AI Foundry | Azure AI | Azure AI Foundry | Dashboard DevelopmentMedical/Dental/Vision | Paid time off | Retirement benefitsSenior-level Full TimeRemote - Illinois, United States R1d ago
-
Senior Data Governance Analyst USD 71K-131KData Catalog | Data Governance | Data Lineage | Data Management | Data Mapping401k plan | Employee assistance program | Family building benefits | Flexible spending accounts | Life insuranceSenior-level Full TimeDallas, Texas, United States R1d ago
-
Sr Data Analyst USD 109K-156KAcceptance criteria | Access Control | Cassandra | Cause analysis | ConfluenceSenior-level Full TimeRemote, United States R1d ago
-
Sr IT QA Data Quality Analyst USD 82K-130KAWS S3 | Avro | Change Data Capture | Data Capture | Data GovernanceSenior-level Full TimeRemote, United States R1d ago
-
Senior People Analytics Analyst USD 115K-194KCulture Amp | Data Modeling | Data Visualization | Factor Analysis | ForecastingEquity compensation | Flexible paid time off | Growth and development fund | Home office support | Parental leaveSenior-level Full TimeRemote, United States R1d ago
-
Quality & Safety Data Analytics Associate USD 69K-98KData Cleansing | Data Governance | Data Quality | Data Visualization | Data WarehousingRemote workMid-level Full TimeWilmington, DE, United States R1d ago
-
Lead Data Analyst, Marketing USD 120K-150KAffiliate Marketing | Creative Analytics | Customer Acquisition | Customer Acquisition Cost | DashboardingCareer growth path | Education and best practice support | Remote-first culture | Self service analytics enablementSenior-level Full TimeAsheville, NC (remote); Atlanta, GA (remote); … R2d ago
-
Lead Data Analyst, Marketing USD 120K-150KAd-Hoc | Ad-hoc analysis | Affiliate Marketing | Dashboard Development | Data ModelingCareer growth path | Competitive benefits | Profit-sharing bonus | Remote-first work environmentSenior-level Full TimeArlington, VA (remote); Baltimore, MD (remote); … R2d ago
-
Lead Data Analyst, Marketing USD 120K-150KAffiliate Marketing | Dashboarding | Data Modeling | Data integration | LookMLCompetitive benefits | Global team collaboration | Profit-sharing bonus | Remote-first cultureSenior-level Full TimeAustin, TX (remote); Dallas, TX (remote); … R2d ago
-
Lead Data Analyst, Marketing USD 120K-150KAffiliate Marketing | Affiliate Marketing Analytics | Business Intelligence | Data Ingestion | Data LiteracyCareer growth | Competitive benefits | Profit-sharing bonus | Remote-first cultureSenior-level Full TimeChicago, IL (remote); Columbus, OH (remote); … R2d ago
-
Lead Data Analyst, Marketing USD 120K-150KAffiliate Marketing | CAC | Dashboard Development | Data Ingestion | Data ModelingSenior-level Full TimeDenver, CO (remote); Las Vegas, NV … R2d ago
-
Lead Data Analyst, Marketing USD 120K-150KAffiliate Marketing | Customer Acquisition | Customer Acquisition Cost | Dashboarding | Data ModelingCompetitive benefits | Professional growth | Profit-sharing bonus | Remote-first cultureSenior-level Full TimeLos Angeles, CA (remote); Portland, OR … R2d ago
-
Data Analyst (Reporting) USD 80K-115KDashboard Design | Data Quality | Data Reconciliation | Data Validation | ExcelFully remoteMid-level Full TimeUnited States R2d ago
-
Power BI Financial Analyst USD 145K-155KCommon table expressions | Complex joins | Data Accuracy | Data Consistency | Data Integrity401k | Dental insurance | Disability insurance | Employee assistance program | Flexible spending accountMid-level Full TimeUnited States - Remote R2d ago
-
Senior Analyst, Visual Analytics (Tableau) USD 50K-114KData Modeling | Data Visualization | Databricks | Embedded Analytics | Power BISenior-level Full TimeRemote, IL, United States R2d ago
-
Manager, Quant Data Analytics and Insights USD 126K-141KAPI Integration | Autosys | Back Testing | CI/CD | Data VisualizationMid-level Full Time245 Summer St, Boston MA, United … R2d ago
-
Data Analyst (Hybrid) USD 93K-125KAPI Integration | Cybersecurity Framework | DLP | DSPM | Dashboarding401k matching | Paid Holidays | Paid parental leave | Paid time off | Sick time offMid-level Full TimeUSA-RESEARCH TRIANGLE PARK, United States R2d ago
-
Fixed Income Quantitative Analyst USD 80K-141KApplied Mathematics | Curve fitting | Data Modeling | Derivatives pricing | Inflation Linked SecuritiesMid-level Full Time1 Spartan Way, Merrimack NH, United … R2d ago
-
AM Quantitative Analyst I USD 135K-175KAlpha generation | Backtesting | Barra | Bloomberg | Data ModelingMid-level Full Time245 Summer St, Boston MA, United … R2d ago