Data Center Technician, DCC Communities
Covington, Georgia, USA
USD 54K-96K (estimate) Senior-level Full Time
Tasks
- Conduct hardware break fix
- Create documentation
- Escalate incidents to senior technicians
- Improve processes based on issue analysis
- Maintain service level agreements through proactive detection and reporting
- Participate in scheduled maintenance
- Perform change management activities
- Perform on-call duties
- Perform server rack installations
- Respond to operational incidents
- Serve as primary stakeholder contact
- Train and onboard new team members
- Troubleshoot network issues
Perks/Benefits
- N/A
Skills/Tech-stack
Change Management | Documentation | Hardware Troubleshooting | Incident Response | Layer 1 | Layer 1 troubleshooting | Layer 2 | Layer 2 troubleshooting | Network Protocols | Network Troubleshooting | On-Call | Server Hardware | Server hardware troubleshooting
Education
Roles
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