Desktop Support Officer - Embedded - Part Time

Tasks

• Collaborate to improve support processes
• Collect customer feedback and improve performance
• Coordinate with third-party organizations
• Document support procedures
• Identify issues without existing process
• Maintain day to day customer operations
• Provide onsite technical support to customers
• Troubleshoot end user hardware issues
• Update documentation and procedures

Perks/Benefits

• Choice of IT equipment
• Diversity and inclusion initiatives
• Employee discounts
• Team events
• Training and development

Skills/Tech-stack

Communication | Customer support | Documentation | IOS | IPad | MacOS | Networking | Server Administration | Troubleshooting | VoIP | Windows