Customer Fulfillment Coordinator

Tasks

• Align order execution with ship dates and sales targets
• Collaborate with cross-functional teams for order execution
• Communicate order status with customers
• Coordinate domestic order processing validation
• Lead process improvement initiatives
• Manage customer orders
• Perform inventory analysis and stock level monitoring
• Replenish inventory and verify stock availability
• Report and collaborate on stock management
• Resolve order claims with team
• Serve as first point of contact for supply chain queries

Perks/Benefits

• Christmas gift
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee pension plan
• Family Benefits Program
• Family care leave
• Health insurance
• Hybrid work setup
• Life insurance
• Multisport card
• Paid time off
• Toy Discount

Skills/Tech-stack

Cross-Functional Collaboration | Cross-functional | Customer Service | Data Analysis | Functional collaboration | Inventory Management | Inventory analysis | Management System | Order Management | Problem Solving | Process Improvement | Reporting | Stock replenishment | Supply Chain | Supply Chain Operations | Transportation Management | Transportation Management System