Director, Client Analytics
Tasks
- Build and lead client analytics function
- Collaborate with product and technology to enhance reporting capabilities
- Create dashboards and executive presentations
- Deliver recurring and ad hoc client reporting
- Establish client reporting governance and operating model
- Lead continuous improvement initiatives
- Monitor delivery metrics and client satisfaction
- Partner with client success on reporting initiatives
- Recruit develop mentor and retain analytics team
- Reduce manual reporting through automation
- Standardize reporting and dashboard offerings
- Translate analytics into executive business insights
Perks/Benefits
Skills/Tech-stack
Business Intelligence | Change Management | Client Relationship Management | Client relationship | Dashboard Development | Data Governance | Data Visualization | Data analytics | Executive Communication | Healthcare Analytics | Process Improvement | Project Management | Relationship Management | Reporting Automation | Revenue Cycle | Revenue cycle analytics | Stakeholder management
Education
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