Director, SteadyMD Workforce Optimization
Remote Employee, United States
R
USD 125K-145K Executive-level Full Time
Tasks
- Align workforce plans with recruiting pipelines
- Align workforce strategy with company growth
- Automate workforce planning workflows
- Build and mentor workforce optimization team
- Collaborate with cross-functional teams
- Create forecasting and staffing models
- Define track and improve workforce KPIs
- Design scheduling frameworks
- Develop forecasting methodologies
- Drive adoption of workforce optimization tooling
- Lead strategic initiatives and special projects
- Lead workforce strategy
- Optimize scheduling and coverage
- Perform long term capacity planning
Perks/Benefits
Skills/Tech-stack
Analytics | Aspect | Automation | Capacity Planning | Contact center | Contact center operations | Data Visualization | Forecasting | Healthcare operations | Looker | Management systems | NICE | Power BI | Predictive Analytics | Scheduling | Tableau | Telehealth | Verint | Workforce KPIs | Workforce Management | Workforce Utilization | Workforce management systems | Workforce optimization
Education
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