Bilingual Specialist, Customer Service & Fulfillment
WI De Pere, United States
USD 54K-72K (estimate) Entry-level Full Time
Tasks
- Coordinate with internal teams for order fulfillment
- Enter orders manually or via EDI
- Generate and analyze customer service reports
- Handle customer inquiries and issues
- Monitor inventory and order history
- Provide customer service across multiple channels
- Recommend order management actions
- Resolve issues affecting customer service KPIs
- Support end to end sales process from order entry to shipment
Perks/Benefits
Skills/Tech-stack
Bilingual communication | Business Intelligence | Customer Service | EDI | Inventory monitoring | Microsoft Office | Order Management | Report generation | SAP | Sales Process
Education
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