Innovation Tech Solution Sales Specialist (GenAI / Cloud), BytePlus - Indonesia

Tasks

• Collaborate on customer lifecycle process improvements
• Drive customer success culture
• Drive customer success outcomes for product adoption and account health
• Identify cross-sell and upsell opportunities
• Manage customer success platforms
• Manage onboarding training support and retention
• Provide feedback to product team for roadmap

Perks/Benefits

• N/A

Skills/Tech-stack

Analytics | Artificial Intelligence | Business Development | CDN | Cloud | Customer Success | Language Models | Large Language Models | Negotiation | Onboarding | PaaS | Process Improvement | Recurring Revenue | SaaS | Sales | Technical Support | Training