Manager - Analytics
Mumbai - One World Center, India
INR 800K-2400K (estimate) Mid-level Full Time
Tasks
- Analyze dispute drivers using trends segmentation and statistics
- Build and iterate chatbot flows and email automation bots
- Build data frameworks for proactive insights
- Define guardrails and monitor compensation leakage dashboards
- Develop compensation reduction strategies and identify avoidable cost categories
- Enhance data models and schemas
- Ensure data accuracy hygiene and consistency
- Identify systemic issues process gaps and behavioral patterns
- Leverage AI and ML for proactive issue resolution
- Maintain roadmap for AI led improvements
- Test and deploy automation pilots
- Track and report impact of initiatives on dispute rates and compensation
- Translate insights into measurable actions with operations compliance and legal teams
Perks/Benefits
Skills/Tech-stack
Chatbots | Dashboards | Data Modeling | Data Warehousing | GenAI | Machine Learning | NLP | Predictive Modeling | PySpark | SQL | Segmentation | Statistical Analysis | Workflow automation
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