(fluent English) AI Integration Specialist (Global)
Kyiv, Kyiv city, Ukraine - Remote
R
UAH 96K-134K (estimate) Mid-level Contract Full Time
Tasks
- Analyze support workflows and ticketing
- Conduct discovery and audit sessions
- Design workflow and automation strategies
- Develop AI readiness assessments and roadmaps
- Evaluate customer support platforms
- Recommend AI powered solutions
- Stay current on AI technologies and best practices
- Translate findings into executive deliverables
Perks/Benefits
- Employee referral rewards
- Flexible work hours
- Health policy
- Inclusive international environment
- No time tracking
- Professional development support
- Remote work
Skills/Tech-stack
API Integration | Agent Assist | Agent assist tools | Artificial Intelligence | Auto Triage | Chatbots | Customer support | Customer support operations | Integration Architecture | Key Performance Indicators | Language Processing | NLP Ticket Classification | Natural Language | Natural Language Processing | Performance indicators | Service Level | Service Level Agreements | Support operations | Ticket classification | Ticketing systems | Workflow Analysis | Workflow automation
Education
N/A
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