Technical Account Manager – Data & Analytics (Remote - Costa Rica Only)

Tasks

• Analyze solution usage and data patterns
• Coach users on functionality and best practices
• Collaborate on release notes impact assessment
• Implement proactive maintenance actions
• Maintain reusable object repository
• Monitor solution health and performance
• Prepare monthly performance utilization reporting
• Support configuration changes
• Support data validation and report creation
• Troubleshoot errors and defects

Perks/Benefits

• Remote work opportunity

Skills/Tech-stack

Configuration Management | Data Modeling | Data Validation | Data integration | Microsoft Excel | Relational databases | Release Management | Report Writing | SQL | Troubleshooting