Associate I, Customer Service Support (Order Monitoring & Data Analyst - OTI)
Tasks
- Analyze order exception trends
- Build operational reports
- Communicate order status and delays
- Coordinate automation incidents resolution
- Coordinate demo equipment transactions
- Create KPI dashboards
- Ensure SOP and GxP compliance
- Maintain auditable records
- Maintain custom pak quotations
- Manage equipment financing documentation
- Monitor order management processes
- Perform root cause analysis
- Resolve order exceptions
- Support internal controls
- Support order fulfillment
- Support purchasing and procurement records
Perks/Benefits
- N/A
Skills/Tech-stack
Backorder Management | Cause analysis | Customer Service | Dashboarding | Data Analysis | GxP | Microsoft Access | Microsoft Excel | OTIF | Order Management | Order to Invoice | Pricing Administration | Process optimization | Root Cause Analysis | Root cause | SAP | SOP compliance | Tableau
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Business Administration | Bachelor of Science in Data Analytics | Bachelor of Science in Finance | Bachelor of Science in Information Systems | Bachelor of Science in Operations Management | Bachelor of Science in Supply Chain
Related jobs
-
Data Analyst USD 90K-129KAutomation | Business Intelligence | Data Analysis | Data Modeling | Machine LearningMid-level Full TimeBatu Kawan, Penang, Malaysia1d ago
-
Customer Fulfillment Analyst USD 87K-110KBacklog Management | Demand Fulfillment | ERP systems | Expedite Management | Forecast accuracySenior-level Full TimeBAYAN LEPAS PENANG, 07, MY, 119001d ago
-
Associate Data Analyst USD 77K-105KData Analysis | Data Visualization | MS Excel | Microsoft Word | PowerPointMid-level Full TimeMY Johor Bahru, Malaysia1d ago
-
Environmental Data Analyst USD 75K-108KAcceptance Testing | Audit Trail | Carbon Footprint | Data Analysis | Data DocumentationMid-level Full TimeSeremban, Negeri Sembilan, Malaysia1d ago
-
Data Specialist, Russian Market - KL EUR 41K-41KData Analysis | Data Interpretation | Data labeling | Excel | Machine LearningSenior-level Full TimeKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, …1d ago
-
VP, AML Assurance (Data Analyst), PFS USD 139K-169KData Modeling | Data Quality | Data Visualization | Power BI | PythonExecutive-level Full TimeKuala Lumpur (City Area), Malaysia2d ago
-
A/B | A/B Testing | Anomaly Detection | B testing | BigQueryDiversity and inclusion | International team | Mentorship | Team eventsSenior-level Full TimeKuala Lumpur, Malaysia7d ago
-
Data Analyst USD 108K-173KApache Spark | Data Analysis | Data Mining | Data Modeling | Data QualityCareer Development and Progression | Flexible working arrangements | Paid parental leave | Work-life balanceSenior-level Full TimeMY: Kuala Lumpur - Bangsar South …7d ago
-
Entry-level InternshipKuala Lumpur, MY, MY7d ago
-
Senior Analyst, Data Management USD 121K-170KBusiness Process | Business process improvement | Cause analysis | Data Consistency | Data GovernanceSenior-level Full TimeMalaysia-Kuala Lumpur BSC7d ago
-
Senior Marketing Data Analyst EUR 65K-65KA/B | A/B Testing | Anomaly Detection | B testing | BigQueryDiversity and inclusion | International team | Professional development | Team eventsSenior-level Full TimeKuala Lumpur, Malaysia8d ago
-
Analytics Intern USD 42K-64KData Expressions | Data Modeling | Data Visualization | Excel | FormulasEntry-level InternshipMalaysia,MY-14,Malaysia8d ago
-
Fraud Analytics Senior Analyst USD 103K-144KData Validation | Detection platforms | Excel | Fraud Detection | Fraud analyticsConfidential counseling | Employee assistance programs | Health and wellness programs | Learning and development resources | TelehealthSenior-level Full TimeLocation(s): Kuala Lumpur, Kuala Lumpur, Malaysia8d ago
-
Intern for Computer Science, PETRONAS Digital Sdn. Bhd. in Kuala Lumpur, WP Kuala Lumpur MYR 47K-67KArtificial Intelligence | Dashboard Development | Data Analysis | Data Visualization | GovernanceEntry-level Full Time InternshipWilayah Persekutuan Kuala Lumpur, Malaysia8d ago
-
Budgeting | Business Intelligence | Dashboarding | Financial Analysis | Financial ModelingExecutive-level Full TimeMalaysia9d ago
-
Executive, Vbhc Cost & Outcomes Analytics USD 140K-206KClinical Outcomes | Clinical outcomes analysis | Cost Drivers Analysis | Cost drivers | Cost modelingExecutive-level Full TimeKPJ HEALTHCARE BERHAD, Malaysia9d ago
-
Associate - Data & Analytics (Risk Services) USD 63K-140KAudit | Auditing Standards | Data Analysis | Data Modeling | Data QualityMid-level Full TimeKuala Lumpur Office, Malaysia9d ago
-
Executive, Vbhc Cost & Outcomes Analytics USD 140K-206KClinical pathways | Cost modeling | Data Analysis | Data Governance | Health EconomicsExecutive-level Full TimeKPJ Healthcare Berhad, Malaysia9d ago
-
Data Analyst MYR 54K-54KArtificial Intelligence | Data Visualization | Experimentation | Machine Learning | Power BIBirthday leave | FlexWork | Health benefits | Medical insurance | Parental leaveEntry-level Full TimePetaling Jaya, Malaysia10d ago
-
Senior Data Analyst (Finance) EUR 67K-67KAirflow | Anomaly Detection | BigQuery | Cause analysis | DBTSenior-level Full TimeKuala Lumpur, Federal Territory of Kuala …15d ago
-
Analyst, Data Analytics & Insights USD 72K-90KA/B | A/B Testing | B testing | BigQuery | Bing AdsAnnual leave | Employee engagement activities | Flexible working arrangements | Hybrid work | Medical benefitsMid-level Full TimeMalaysia15d ago
-
Senior Data Analyst CAD 130K-160KData Analysis | Database Management | Focus Group | Focus group facilitation | ForecastingHybrid working | Paid time off | Volunteering daySenior-level Full TimeKuala Lumpur, Malaysia16d ago
-
Data Analyst USD 75K-90KData Analysis | Data Quality | Data quality control | Dataset analysis | ForecastingHybrid work | Time off and holidays | Travel opportunities | Volunteering dayMid-level Full TimeKuala Lumpur, Malaysia16d ago
-
Internship for PGB Sec Analytic & Process Control, PETRONAS Gas Berhad at Kerteh, Terengganu MYR 47K-67KAutomation | Dashboarding | Data Analysis | Data Cleansing | Data QualityEntry-level Full Time InternshipTerengganu, Malaysia17d ago
-
Data Analysis | Digital marketing | E-commerce | Excel | Marketing AnalyticsEntry-level InternshipPetaling Jaya, Selangor, Malaysia22d ago