Early Careers Program: Junior Customer Service Associate, Data Analysis
Sofia, Sofia City Province, Bulgaria
R
BGN 42K-42K (estimate) Entry-level Full Time
Tasks
- Configure and troubleshoot online delivery system
- Coordinate with internal platforms and applications
- Create update and maintain reporting process elements
- Deliver GfK reports to external clients
- Distribute reports using GfK applications
- Ensure compliance with internal standards and productivity targets
- Log daily activities in time tracking system
- Maintain confidentiality of client and internal data
- Maintain monthly delivery efficiency performance reports
- Manage client access and settings for reporting portals
- Participate in company training sessions
- Participate in feedback sessions and performance reviews
- Perform quality control checks on report deliveries
- Report system issues affecting workflow
- Resolve delivery related issues via internal communication systems
- Serve as contact point for country teams and internal departments
- Verify report content and confirm data publication
Perks/Benefits
- Additional paid leave
- Employee Assistance Program (EAP)
- Flexible working environment
- Food vouchers
- Hybrid work model
- Life insurance
- LinkedIn Learning
- Medical insurance
- Volunteer time off
Skills/Tech-stack
Data Analysis | Data Processing | English communication | Microsoft Excel | Microsoft Office | Microsoft Word | Quality Assurance
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