Enrollment Communications Representative
Site 1 - Main (M) - Campus, United States
USD 38K Entry-level Full Time
Tasks
- Answer inbound calls and make outbound calls
- Assist students with application process and course registration
- Handle confidential information
- Maintain accurate records in Workday
- Maintain up to date knowledge of enrollment and student financial policies
- Provide customer service by phone email text and live chat
- Resolve issues independently and route to correct departments
- Schedule appointments with academic advisors
- Send and respond to emails and online inquiries
- Troubleshoot issues with online portals and systems
Perks/Benefits
- Free Access to Events
- Paid Holidays
- Paid leave
- Professional development opportunities
- Tuition reimbursement
- Tuition waiver
Skills/Tech-stack
Data entry | Email | Live chat | Multi Line Phone | Multi line phone system | Phone System | Text messaging | Workday
Education
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